Identifying and Protecting Landlord Harassment

Successful property management relies upon creating harmonious relationships between landlords and tenants. However, disputes may arise that lead to harassment concerns for either party. This article explores what constitutes harassment by landlords, its potential effects, and how landlords can protect themselves while still creating professional, lawful relationships between themselves and tenants.

Definition of Landlord Harassment

Landlord harassment refers to any behavior engaged in by landlords against tenants to create an uncomfortable or hostile environment. Harassment could include actions that violate tenants’ legal right to enjoy their rental property in peace, such as unwarranted rent increases, unauthorized entry into rental units, or frequent and intrusive communication from the landlord.

Recognizing Landlord Harassment in its Many Forms

Excessive rent hikes

Unreasonable or repeated increases can be considered harassment. Although landlords are permitted to adjust rents based on local laws or lease agreements, excessive increases without justification could be seen as attempts by landlords to drive tenants away from the rental units they currently rent out.

Unauthorized entry

Invading the privacy of tenants is an invasion of their rights and continued unwelcome entries can create an uncomfortable atmosphere and constitute harassment.

Neglecting maintenance issues

Resisting necessary repairs and maintenance issues is considered harassment, and landlords could face liability for failing to address issues that threaten a tenant’s safety or quality of life.

Verbal or Written Threats 

Making threats, whether verbal or written, against renters is unacceptable and constitutes harassment. Aggressive communication or threats to evict create a hostile environment that constitutes harassment.

Retaliatory actions

Harassment can be defined as taking any retaliatory actions against tenants for exercising their legal rights, such as filing a complaint or joining a tenants association. Retaliation could take the form of eviction threats and disruptive practices in their lives.

Potential Consequences to Landlords

Landlord harassment of tenants is both unethical and potentially legal ramifications. Tenants who feel harassed may decide to take legal action against their landlord, leading them down a path toward financial penalties, reputational damage, or even property loss for themselves and the landlord.

Legal Claims and Lawsuits

Tenants who have been harassed may bring legal claims or lawsuits against their landlord to recover damages for emotional distress and invasion of privacy. Legal battles between tenants and landlords can become time-consuming and expensive affairs.

Civil Penalties & Fines

Landlords found guilty of harassment by either the housing authority or court could be subject to civil penalties, which can have severe financial repercussions for them. These financial penalties could significantly diminish a landlord’s profit.

Property Ownership Risks

Landlord harassment that persists can severely tarnish a landlord’s standing within the real estate industry and make attracting quality tenants difficult, while it could also lower a property’s marketability and value.

Protecting Property Owners Against Harassment Allegations

Understand and abide by local regulations

Property owners should familiarize themselves with local laws and regulations about landlord-tenant relationships in their area, especially regarding tenant rights, rent increases, and entry notification processes. Doing so will allow landlords to avoid unwitting harassment.

Clear communication

Keep communication open and transparent with tenants. Communicate any changes to policies, rent adjustments, or planned maintenance that might impact their lease agreement to foster positive landlord-tenant relations and avoid misunderstandings.

Document all interactions

Documenting interactions, such as communications with tenants and repairs made to lease-related issues is key in protecting against harassment allegations by providing evidence that your actions complied with ethical and legal standards.

Tenant issues

Proactive property management fosters an enjoyable environment for residents while decreasing disputes that could lead to harassment claims.

Seek Legal Counsel

If in doubt, seek legal advice. Consulting an attorney familiar with landlord-tenant laws may give valuable insight and direction.

Property owners must recognize what constitutes harassment by landlords and take proactive steps to eliminate it. Landlords can avoid legal sanctions by adhering to local laws, maintaining open communication channels with tenants, and promptly responding to tenant issues.